Terms of service
Terms of Service
These Terms of Service ("Terms") govern your use of the Andrews McMeel online shop at Andrews McMeel TikTok Shop (the "Shop") and any purchase you make through it. The Shop is owned and operated by Andrews McMeel Universal, Inc. ("Andrews McMeel," "we," "our," or "us"), 1130 Walnut Street, Kansas City, MO 64106. "You" means the person or entity browsing the Shop or placing an order.
PLEASE READ THESE TERMS CAREFULLY. By accessing the Shop, placing an order, or clicking a button indicating your consent, you agree to these Terms, including conducting transactions electronically, the disclaimers of warranties, the limitations of damages and remedies, and the choice of Missouri law below. If you do not agree, do not use the Shop.
The Shop is hosted on Shopify, which provides the ecommerce platform we use to sell our products. Purchases made through other marketplaces, such as TikTok Shop, are also subject to that marketplace's own terms.
We may change these Terms at any time by posting an updated version on this page. Changes apply to orders placed after they are posted, and your continued use of the Shop or placement of an order after that time means you accept the updated Terms. If you do not accept a change, stop using the Shop.
1. Eligibility and Accounts
By placing an order, you represent that you are at least the age of majority where you live, or that a parent or guardian has consented to your use of the Shop. If you create an account, you agree to provide true, accurate, and complete information and keep it current. You are responsible for all activity under your account and for keeping your login credentials secure. We may refuse service or reject an order if information you provide is untrue, inaccurate, or incomplete.
2. Agreement to Deal Electronically
All transactions with the Shop may be conducted electronically, and we may keep records of communications made through the Shop. Order confirmations, notices, and other communications we send electronically satisfy any requirement that they be in writing.
3. Orders
Any order you place is an offer to buy the listed products under these Terms. An order is not binding on us until we accept it. We may decline or cancel any order at our sole discretion, including after we send an order confirmation. We may also limit quantities per person, household, or order, and may decline orders that appear to be placed by dealers, resellers, or distributors. If we cancel an order after you have been charged, we will refund the amount charged.
4. Prices and Payment
All prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect when you place your order, as shown in your order confirmation. Prices in the Shop may differ from prices at other retailers or through other channels. Posted prices do not include taxes or shipping and handling, which are added at checkout and itemized in your order confirmation.
We strive to display accurate prices and product information, but errors may occur. We may correct any error in pricing, descriptions, or availability at any time, and may cancel orders affected by such errors. Promotions may carry their own terms; if they conflict with these Terms, the promotion terms govern for that promotion.
Payment must be received before we accept an order. Payments are processed through Shopify's checkout and its payment partners; we do not store full card details. You represent that (a) your payment information is true, correct, and complete; (b) you are authorized to use the payment method; (c) charges will be honored by your card issuer; and (d) you will pay all charges at the posted prices, including shipping, handling, and applicable taxes.
5. Shipping and Delivery
Orders are fulfilled and shipped by our third-party fulfillment partners. Available delivery options are shown at checkout. Shipping and handling charges reimburse the cost of processing, packing, shipping, and delivering your order. Shipping and delivery dates are estimates only and are not guaranteed. We are not liable for delays in shipment or delivery. We may limit sales to certain geographic regions.
6. Returns and Refunds
If a product you receive is damaged, defective, or not the item you ordered, you must notify us within 30 days after delivery through the platform or channel on which you placed your order. If we approve your request, we will, at our option, replace the affected product or issue a full refund of the amount you paid for it. We may also require you to return the product first, in which case we will send you a prepaid return shipping label and will complete the replacement or refund after we receive the returned product. Approved refunds are issued to your original payment method, generally within 5 to 7 business days after approval; the time for a refund to post to your account depends on your card issuer or payment provider. Except as stated in these Terms or required by law, we do not accept returns or exchanges or issue refunds.
7. Ownership and Intellectual Property
All content in the Shop, including product images, cover art, comics, characters, text, logos, designs, and the Shop's look and feel ("Shop Content"), is owned by Andrews McMeel, its affiliates, or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. Except as expressly stated in these Terms, no license or right is granted to you by implication, estoppel, or otherwise, and no ownership rights are assigned to you.
Purchasing a physical product gives you ownership of that copy only. It does not give you any right to reproduce, adapt, or commercially exploit the content it contains.
8. Limited License to Use the Shop
We grant you a limited, revocable, non-exclusive right to view the Shop and place orders for your personal, non-commercial use. You may not:
• copy, reproduce, display, distribute, or modify any Shop Content, including product images and descriptions;
• frame the Shop or place commercial material on or near its content;
• use any robot, spider, scraper, or other automated means to access, collect, or index the Shop or its content, including for training or operating artificial intelligence or machine-learning systems;
• interfere with or circumvent the Shop's security features; or
• use the Shop for any unlawful purpose or in violation of these Terms.
All rights not expressly granted are reserved by Andrews McMeel and its licensors.
9. Submissions and Feedback
Any questions, comments, suggestions, ideas, artwork, or other materials you send us about the Shop or our products ("Submissions") are non-confidential. Unless we agree otherwise in a written agreement signed by an authorized Andrews McMeel representative, we may use Submissions for any purpose without compensation or liability to you. Please do not send us confidential or proprietary information.
10. Third-Party Services and Links
The Shop relies on third-party services, including Shopify, payment processors, and fulfillment partners, and may link to third-party websites. We do not control and are not responsible for third-party content, websites, or services, and your dealings with them are governed by their own terms. You access third-party websites at your own risk.
11. Privacy
Our collection and use of your personal information is governed by our Privacy Policy, available at www.andrewsmcmeel.com/privacy-policy, which is incorporated into these Terms.
12. International Use
The Shop is controlled and operated from Missouri, United States. We make no representation that the Shop or its products are appropriate or available outside the United States. If you access the Shop from elsewhere, you do so on your own initiative and are responsible for complying with local laws.
13. Disclaimer of Warranties
EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR REQUIRED BY LAW, THE SHOP, THE SHOP CONTENT, AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANDREWS MCMEEL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SHOP WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES. WE DO NOT WARRANT THAT PRODUCT COLORS OR IMAGES DISPLAYED ON YOUR DEVICE WILL BE ACCURATE. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER ANDREWS MCMEEL NOR ITS PARENT, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR SERVICE PROVIDERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LOSS OF DATA, ARISING OUT OF OR RELATED TO THE SHOP, ANY PRODUCT, OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, PRODUCT LIABILITY, OR OTHERWISE.
YOUR SOLE REMEDY FOR ANY CLAIM RELATING TO A PRODUCT OR ORDER IS, AT OUR OPTION, REPLACEMENT OF THE PRODUCT OR A REFUND OF THE AMOUNT YOU PAID FOR IT. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SHOP OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE ORDER GIVING RISE TO THE CLAIM. THESE LIMITATIONS AND EXCLUSIONS APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME STATES DO NOT ALLOW THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU.
15. Indemnity
You agree to defend, indemnify, and hold harmless Andrews McMeel, its parent company, affiliates, officers, agents, partners, and employees from any claim, demand, judgment, liability, cost, or expense, including reasonable attorneys' fees, arising out of (a) your breach of these Terms, (b) your misuse of the Shop, or (c) your violation of any law or any third party's rights. We may assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of those claims.
16. Termination
These Terms apply each time you access or use the Shop and remain in effect until terminated by us. We may terminate these Terms, or your access to the Shop, at any time, for any reason or no reason, with or without notice. You may stop using the Shop at any time, but these Terms will continue to apply to any order you have already placed. If you violate these Terms, we may suspend, terminate, or cancel your access rights to the Shop and any products or services offered through it, and cancel pending orders, immediately and without notice. We may also block your use of the Shop or direct you to stop using it. We reserve the right at any time to modify, suspend, or discontinue the Shop or any product or service, or any part of them, and you agree that we will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Shop or any product or service, or any part of them. Obligations incurred before termination, including payment for accepted orders, and Sections 7, 9, and 13 through 19, survive termination.
17. Governing Law and Exclusive Jurisdiction
These Terms are governed by the laws of the State of Missouri, without regard to its conflict-of-law provisions. Any dispute arising out of or related in any way to these Terms, the Shop, or any product or service will be heard exclusively in the state or federal courts located in Jackson County, Missouri. You consent to the personal jurisdiction of those courts and waive any objection that the forum is inconvenient or improper, and consent to service of process by any means authorized by Missouri law.
18. Entire Agreement and General Provisions
These Terms, together with our Privacy Policy and any order-specific terms we present at checkout, such as promotion terms, are the entire agreement between you and Andrews McMeel regarding the Shop and supersede any prior versions. Terms provided by our ecommerce platform provider, payment processors, or other service providers are not part of this agreement between you and Andrews McMeel. If these Terms conflict with any other terms posted on the Shop or presented at checkout, these Terms govern, except that promotion terms govern as described in Section 4. If any provision is found unlawful, void, or unenforceable, it will be enforced to the fullest extent permitted and the rest of these Terms will remain in effect. Our failure to enforce any provision is not a waiver of our right to enforce it later. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, epidemics, labor disputes, carrier or supplier failures, power or internet outages, and acts of government. We may assign or transfer these Terms, in whole or in part, without notice to you, including in connection with a merger, acquisition, or sale of assets. You may not assign these Terms without our prior written consent.
19. Notices
We may give you notice by email to the address associated with your order or account, or by posting on the Shop. Email notice is deemed given 24 hours after it is sent unless we are notified that the address is invalid. Legal notices to us should be sent by mail to Andrews McMeel Universal, 1130 Walnut Street, Kansas City, MO 64106, USA.
20. Contact Us
Questions about these Terms or your order can be sent to digitalmarketing@amuniversal.com
Last updated: October 28, 2026